Substandard Housing Enforcement

About the Program

The Substandard Housing Program responds to complaints initiated by occupants of rental units, Code Enforcement staff, and other internal/external agencies. We enforce the California Health and Safety code 17920.3 as well as other regulations relating to building violations, zoning violations and lack of proper maintenance to the dwelling units.

What to Expect

Upon receiving the complaint, a case is initiated. If the violations are considered a “Priority” violation the case will be forwarded to the Officer of the area for an inspection to occur within 72 hours. For all other violations a warning letter will be sent to the property owner and manager (if applicable). This letter will provide approximately 30 days to have the repairs made. Once the timeline has lapsed, a call may be placed to the complaining party to verify the status of the complaint. An officer may also conduct an onsite inspection of the property to verify compliance. If violations are found at the time of the inspection, a Notice of Violation will be issued to the property owner. There are costs associated with inspections resulting in confirmed violations. Ongoing violations can result in administrative penalties.


Priority Violations include but are not limited to;

  • Collapsing roof/ceiling
  • Lack of required utilities
  • Lack of hot/cold running water
  • Surfacing Sewage

Other Common Housing Violations include but are not limited to;

  • Infestation of cockroaches/rodents
  • Electrical not in safe, working condition
    • Exposed electrical wiring
  • Plumbing not in safe, working condition
    • Leaking sinks/toilets/bathtubs

You may also view the California Health and Safety Code 17920.3 for a list of all the requirements.


916-874-6444 phone / 916-874-8409 fax

9700 Goethe Rd. Suite A, Sacramento, CA 95827

Additional Information

Bedbugs Flyer

Cockroaches Flyer (Spanish Flyer)



File complaints through 311 Connect

Referral Services – 211Sacramento

Tenant-Landlord Advice - The Renters Helpline

Legal Services of Northern California

Sacramento Association of Realtors

Sacramento Mutual Housing Association

Rental Housing Association of Sacramento Valley

California Department of Public Health – Bedbugs

California Department of Public Health - Mold

Sacramento County Environmental Management Department - Mold

Sacramento County Fair Housing Resources

Tenants and landlords seeking help with disputes, legal advice or other housing related information and regulations can find helpful resources at Sacramento County’s Fair Housing web portal. Fair Housing laws include the rights and responsibilities of tenants and landlords, and also prohibit certain forms of discrimination in the sale and rental of housing.